Here are 10 facts and figures to mark the 10th birthday of the Current Account Switch Service (Cass):
1. The service has counted a total of
9,646,999
current account switches since launch
on September 16 2013, up until September 5 this year.
2. The
first quarter of the year
tends to be the most popular time to switch.
3.
Tuesday
is the most popular day for switching.
4.
March
tends to be the most popular month for current account customers to switch to a new provider.
5. The biggest day for switching current accounts under the service so far was on
November 8 2022
, when
13,566 switches
were counted.
6. The biggest month for switching was in
November 2022
, when there were
157,376 switches
.
7. After the service launched on September 16 2013,
293,502 switches
were recorded in the remainder of that year, under Cass.
8.
More than a million current account switches
were counted by Cass in the years
2014, 2015, 2016
and
2019
.
9.
Digital banking
is a strong pull for current account switchers, with this being the
top reason for switching in 2023
, research by Cass indicates. Interest earned and customer service also tend to be popular reasons for people moving accounts.
10. With interest rates on the increase, pushing up returns on deposits, 2023 appears to be a bumper year for switches. Some
928,358 switches were recorded from the start of 2023 to September 5
this year. This compares with
986,956 switches across the whole of 2022
.







